Refund Policy

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your hiring/booking, unfortunately, we can’t offer you a refund.

Certain services are non-refundable once provided. Temporary staffing services are non-returnable as they involve real-time human engagement and customized assignments. Refunds are not applicable for cases where the service has been utilized, or the staff has commenced work as per agreed terms.

Additional Non-Refundable Services:

• Gift cards or vouchers for staffing services.
• Digital or downloadable resources related to staffing or training.
• Specialized health or personal care services.

Proof of Service

To process any refund requests (if applicable), we require valid proof of booking or service engagement.

Important Note:

Do not attempt to return or redirect assigned staff directly to their source agency or home address. All communications regarding returns or replacements must be routed through our official support channels.

Partial Refunds (if applicable)

Partial refunds may be considered in specific situations, such as:

• A service was booked but not availed due to a mutually agreed and documented reason.
• A temporary staff member is unable to fulfill the assignment due to unforeseen circumstances, provided the issue is reported within 24 hours of service commencement.
• Services involving additional damages or inconveniences caused not due to our error.

Time Limit for Refunds

Any refund or replacement requests must be initiated within 30 days of the service booking date. Requests submitted beyond this period will not be entertained.

REFUNDS (if applicable)

Once your refund request is reviewed and the associated service records are inspected, we will notify you via email about the status of your refund.

Approval or Rejection: You will receive an update regarding the approval or rejection of your refund request based on the service terms and conditions.

Processing Approved Refunds: If approved, your refund will be processed, and the amount will be credited to your original method of payment (e.g., UPI, bank transfer) within a specified number of business days.

LATE AND MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank; there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at aniketnik01@gmail.com.

SEVICE REFUNDS AND COMMUNICATIONS

For refund or replacement requests related to staffing services, you must contact us through our official support channels. Any physical documents or correspondence (if required) should be sent to:

06, Appashree Complex, Awhalwadi, Wagholi, Pune, Maharashtra, 412207.

Any costs associated with submitting additional documents or requests (e.g., courier charges) will be borne by the client. These costs are non-refundable.

The time required to process refund-related documentation may vary depending on your location and the complexity of the request.

If you are sending documents or correspondence valued at over ₹5,000, consider using a trackable shipping service or purchasing courier insurance. We cannot guarantee receipt of your documents without a trackable shipping method.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer.

Founder & CEO: Aniket Pardeshi

Email: aniketnik01@gmail.com

Address: Awhalwadi, Wagholi, Pune, Maharashtra, 412207